Grant Hotel

My stay here was made unforgettable by the outstanding hospitality - particularly from the young gentleman working my check-in shift. He went far beyond standard service when he helped me locate the emergency button in my rental car during chaotic downtown traffic! This level of attentive care is rare and deeply appreciated. What made my stay exceptional: ✅ Above-and-beyond staff - The check-in associate's willingness to assist with my rental car issue in heavy traffic was extraordinary ✅ Brilliant parking solution - Their valet parking system across the street eliminated all parking stress in crowded SF ✅ Prime downtown location - Perfectly positioned for exploring the city without transportation headaches Special recognition: A huge thank you to the check-in staff member whose name I regrettably didn't get - your patience and problem-solving skills turned a potentially stressful situation into a demonstration of world-class hospitality. Perfect for: • Travelers who value responsive, caring service • Visitors wanting hassle-free parking in downtown SF • Anyone who appreciates staff that genuinely cares about guest experience This hotel has mastered the art of combining practical solutions with genuine warmth. I'll absolutely choose them again for future San Francisco visits and recommend them without reservation to fellow travelers.

Overall a great stay! The hotel is old so there’s a bit of an old-building smell at first, but turning on the fan helps. Water pressure in the shower was amazing (though the curtain could use a weight to keep it from blowing in). Bed and linens were clean and comfy, and we slept surprisingly well for being in the city. Location was great. Close toChinatown , walkable to North Beach, and just steps away from Union Square. Staff at the front desk were super nice — they let us check out an hour late and stored our luggage so we could explore before our flight. Free coffee/tea available 24 hours, plus pastries in the morning (though we didn’t get to try them). For the price, it’s an excellent value.

They provided a free breakfast of pastries which was delicious e.g. croissants and muffins. There was all tea, coffee and hot chocolate. The hotel had a water dispenser for fresh filtered water which was so helpful, as well as an ice dispenser. This was invaluable as it saved us from having to buy bottled water (very expensive in San Fran!!). Staff were so lovely and accommodating and allowed us to store our ice packs in the freezer overnight so that they could freeze. Good location, very central San Fran. Excellent value hotel compared to others in the same location. We were also given a room with a lot of natural daylight and sun which was nice.

Location was good!!! Close to cable car and a few block away from subway and BART. Very close to Union Square which is the heart of SF City. Free coffee and tea 24 hours a day!!! And in the morning the hot drinks and muffins/pastries were excellent. There is a micro in the eating area that can be used 24 hours a day. And a mini refrig can be be provided on request. Lots of good restaurants in the area. Theater area is very close by, maybe 5 min walk to nearest theater.

The Grant Hotel is a great value in the heart of SF and you can use it as a home base to visit anywhere in the city. We walked to the piers and then you can ride-share to further locations. The property is old like most of the buildings in the area but it is decently maintained. Security seems good with high resolution cameras everywhere. The bathrooms are very large for the smallish rooms which allows two people to use at once. We didn't attend the continental breakfast but it looked good.